Heard is a startup working to improve the experience of mental health wellness. Starting with the therapist patient matching experience, they aim to help therapists and patients find their ideal match. Heard is normalizing mental health care through education, transparency and personalization.
Heard is a startup working to improve the experience of mental health wellness. Starting with the therapist patient matching experience, they aim to help therapists and patients find their ideal match. Heard is normalizing mental health care through education, transparency and personalization.

Heard Patient Survey

Role: Design Consultant

Status: Beta Testing

Heard_Cover 2

I worked with the Heard team as Design Consultant, responsible for translating their vision into various deliverables. One of which being their core product, the Heard Patient Survey. In order to test their idea, I worked with the founders and 2 engineers to design and build a MVP. This MVP allowed us to learn more about the therapy-seeker's journey and pain points to finding a therapist. As well, the MVP helped us learn whether we are collecting the right information for therapists to determine whether a potential patient is a good fit for them.

As the Design Consultant, I accompanied members of the team on interviews of therapists and therapy-seekers to understand what makes a good match. As part of the beta test, I observed users go through the process of completeing the questionnaire all the way through to the first scheduled intake sessions.

Brand Development

Role: Design Consultant

Status: In Progress

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Working with existing brand assets, I worked with Heard founders to understand the direction of the brand and helped refresh their landing page as part of the beta release. Currently, I am working to create a brand guide and design guidelines to help guide the future development of Heard's brand and products. 

Get in touch

Get in touch

Send me questions, comments, and concerns via email.
Podcast and music recommendations are welcomed as well. 

Reach out if you’d like to talk about a project, ask me a question, or have feedback. If you have any music or podcasts recommendations, feel free
to send them as well. 

Send me questions, comments, and concerns via email. Podcast and music recommendations are welcomed as well.